WHAT TO DO IF YOU’RE NOT SUPER HAPPY WITH EVERYTHING

If there’s any aspect of our service that you’re not totally comfortable with, we want to make sure it is resolved swiftly and comprehensively.

This is how to get in touch with our Compliance Team:

In writing:

Compliance Manager, Cooper Parry Wealth, Sky View, Argosy Road, East Midlands Airport, Castle Donington, Derby DE74 2SA.

abit@cooperparry.com

By phone: Abi Thomas +447715316939

For added reassurance, please read further details in our THE SECURITY OF YOUR INVESTMENTS document.

In the highly unlikely event that we cannot resolve your issue, you may be entitled to refer it to the Financial Ombudsman Service.

Here are their details:

By phone: 0800 023 4567 or 0300 123 9 123
Website help page: https://www.financial-ombudsman.org.uk/consumers/how-to-complain